botbridge - Inbox, Replies & Tickets

This script works with botbridge to bring a next-level web-managed IM and Ticketing service to your SecondLife bot. Every IM your bot receives lands instantly in your botbridge dashboard. Reply from any browser, on any device - your bot delivers the message in-world as if you were typing it yourself. No more logging into SL just to answer a question, no more juggling IM tabs across multiple alts. Switch on Ticketing mode and the inbox becomes a proper helpdesk. New conversations open as tickets automatically. Mark tickets resolved or closed when complete to hide them from view. Optional in-world notifications: when a ticket is opened or reopened, your bot can IM you directly in SecondLife with a customisable message and a deep link to the conversation. So you can be off-world and still hear about a new customer the moment they reach out. Features at a glance

• Live inbox of every avatar that IMs your bot and history
• Reply from the web - no viewer required
• Ticketing mode with Open/Closed/Resolved statuses and filtering
• Start new conversations from the dashboard by name
• Customisable in-world notification IMs with a direct link to each ticket
• CSV export functionality
• Pin important conversations to the top

Setting up For setup instructions, see the screenshots on this page - they walk through getting your linking code and pasting it into this script's settings. About botbridge botbridge is a web dashboard for managing SmartBots - our growing catalogue of scripts bring a new level of management to your SecondLife bots. For information, including FAQs, troubleshooting and feature requests, head to: https://botbridge.app